Global Polygraph Network is a referral service. Even though we guarantee you will be offered an exam date within 30 days, your deposit is for the referral - not for the exam. As such, your deposit is considered a PURCHASE of information stored in our database (ie. the name and phone number of a pre-screened examiner). This information has been developed by our company over many years and is updated every day. Since information of this kind can not be "returned" once received, the deposit is NON-REFUNDABLE. If you change your mind about the exam, postpone or cancel the exam for any reason, or the person who was supposed to take the test declines to take the test or fails to show up, your deposit will be forfeited.

Since we guarantee that an exam date will be offered to you within 30 days, it is also our policy that if our examiner is unable or unwilling to provide your exam - for any reason - within 30 days, we will refund the deposit. After an appointment is scheduled, however, most examiners will be flexible about changing appointment dates or times as long as reasonable notice is given to the examiner.

Prior to the exam, some examiners may request an additional deposit - up to the entire exam fee - if significant travel or expense is involved in providing your test. If the exam is to be given at the customer's location, it is your responsibility to provide a suitable exam room for the test at your own expense. For information regarding our cancellation policy (after you have scheduled an exam) please click here.

We recommend that you do not submit your deposit until you are reasonably certain that you intend to follow through with the testing process. Please feel free to contact me at info@polytest.org if you have any questions or concerns about our refund policy.

- Michael Martin, Ph.D.
President, Global Polygraph Network